Continuous Improvement

Organizational Change: Understanding the Process and Your Roles

The work environment/culture of an organization directly impacts the behaviors and performance of SW’s, and therefore the results
achieved with their cases. Management and Leadership practices have the greatest impact on the work environment/culture of
agencies. Management’s inconsistencies are a part of their practices. This course will explore engaging staff in the process (obtaining
their input about the inconsistencies which have the greatest negative impact on their jobs and the practices that would positively
impact their jobs), how their resistances to change may negatively impact the change process and the outcomes for staff; and of the
many factors that management must consider when identifying new management practices.
In this course staff will learn:

  1. The process of organizational change
  2. Their role; engaging them in the process of input
  3. What an organizational change process looks like and how they can constructively influence it
  4. About organizational resistant: identify theirs and how to constructively process them
  5. How to help identify management inconsistencies and their true impact on staff
  6. Different parameters (employment laws, budget limitations…) that exist when identifying management practices to replace the inconsistencies
Organizational Change I: Resistance, Parameters, & Priorities

The work environment/culture of an organization directly impacts the behaviors and performance of SW’s, and therefore the results
achieved with their cases. Management and Leadership practices have the greatest impact on the work environment/culture of
agencies. Management’s inconsistencies are a part of their practices. This course will explore Management Inconsistencies and the
need to curtail them, how to implement this and other organizational changes including overcoming organizational resistances and
setting priorities, and explore other parameters influencing change and management practices such as employment laws which
guide management practices.
In this course managers will learn:

  1. The different ramifications of management inconsistencies
  2. How to explore and identify actual management inconsistence within their agencies
  3. The best process to change, curtail the inconsistencies, including identifying and overcoming the resistances to change of
    management and staff
  4. Employment laws compliance requirements and how this relate to management inconsistencies and identifying new management practices.
Organizational Change II

The work environment/culture of an organization directly impacts the behaviors and performance of SW’s, and therefore the results
achieved with their cases. Management and Leadership practices have the greatest impact on the work environment/culture of
agencies. Management’s inconsistencies are a part of their practices. This course will explore Management Inconsistencies and the
need to curtail them, how to implement this and other organizational changes including overcoming organizational resistances and
setting priorities, and explore other parameters influencing change and management practices such as Management Models and
Communication Values and Methodologies which guide management practices.
In this course managers will learn:

  1. How to analyze, prioritize and select organizational defenses for which to focus solutions
  2. What solutions to use to address different organizational defenses
  3. How to integrate staff input on management inconsistencies with management’s identification of management’s
    inconsistencies; prioritize the need for change; and implement change practices and reinforce the changes
  4. To explore and select from a variety of different leadership models, values and practices for integration into their agency or
    design new ones
  5. Communication values, competencies and methodologies to practice to strengthen the work environment/culture and to
    improve project and agency performance.