Address
101 W. Clearview Ave.
Worthington, OH 43085

E-Mail
josh.compton@clearview-mgt.com

Human Resource Courses

HRD – Training & Development for Results

This course is designed for Executives, Senior Managers and the HR Functions of an organization to improve the efficiencies and
effectiveness of staff development. It begins by examining the importance of HRD relative to the ‘bottom line’ and all of the
different activities within an organization which influence staff development (e.g. Day-to-Day Management Behaviors, Practices, and
Focuses – What you Do v. What you Say). It then explores some of the components of the system, such as, Structured OJT,
Classroom Learning, What If – Mind DrillsTM, Job Performance Aids, Management Coaching and Reinforcement, Holistic Learning
Systems, Instructional Design, and HRD Effectiveness Measurement and Analysis. Finally, it examines the design of an elaborate
Human Resources Development system

Coaching

Coaching is a set of talents applied by individuals (often SME’s (Subject Matter Experts) in multiple competency arenas) with other
individuals who have the skills, competencies, education, experience, and work styles/traits to successfully achieve an objective or
set of objectives but are having difficulty.
Basically, with a multitude of strategic questions coaches help others walk through process that help others to evaluate their
situation and determine a plan to apply their talents to successfully accomplish their objective or set of objectives.
Often coaches assist individuals who are dealing with situations that vary from simple performance issues such job responsibilities
they do not like to complex, controversial and/or highly sensitive work issues involving numerous people.
Coaching curriculum includes subject matter such as:
A. Active Listening
B. Powerful Questioning
C. Engaging Others
D. Analyzing Words, Emotions, Mixed Messages…
E. Communication Planning
F. Problem Resolution Processes
G. Resolution Brainstorming
H. Effective Change Planning
I. Follow Up and Follow Through
J. Accountability through Consequences

Employee Relations: Employment Law for Supervisors and Managers

This course is designed for all management personnel to assist them in conducting all day-to-day operations in compliance with
Employment and Labor laws and to assist them in understanding their roles in compliance versus the roles of the Human Resources
Department and legal counsel.
This course explores the importance of compliance with all Employment and Labor laws; the purpose of the laws, which activities
and which organizations are covered by the laws; management compliance behaviors and compliance tools; and who enforces the
laws and what enforcement actions may be taken

Labor Relations
  1. The Contract: Management Rights, Discipline and Contract Processing Issues
  2. Union Representatives at Your Door: Do’s and Don’ts
  3. Grievances and Arbitrations:
    a. Minimizing Likelihood of Occurrences
    b. Process and Documentation
    c. Actual Track Record v Perceived
  4. Issues Uncovered in Pre-Class Survey
  5. Case Studies in Compliance and Non-Compliance Behaviors
Civil Rights – Protecting Yourself & Others

This course is designed for all management personnel to assist them in conducting all day-to-day operations in compliance with
Employment and Labor laws and to assist them in understanding their roles in compliance versus the roles of the Human Resources
Department and legal counsel.
This course explores the importance of compliance with all Employment and Labor laws; the purpose of the laws, which activities
and which organizations are covered by the laws; management compliance behaviors and compliance tools; and who enforces the
laws and what enforcement actions may be taken.